Privacy Policy
This Privacy Policy explains how Reflyp Technologies Pvt. Ltd. and its affiliates, operating under the brand name "Reflyp", collect, use, share, and protect information when businesses access our website, submit onboarding enquiries, request quotations, or engage with our B2B smartphone recommerce services.
1. Information We Collect
We may collect business contact data, company name, GST number, billing and shipping details, authorized signatory information, procurement preferences, communication history, device-related trade records, and website usage information. We may also maintain records of invoices, warranty claims, logistics references, due diligence checks, and KYC-style documentation where commercially necessary.
2. Purpose of Collection
Information is collected to evaluate business enquiries, onboard channel partners, process B2B transactions, generate GST-compliant invoices, coordinate logistics, respond to support requests, manage warranty workflows, prevent fraud, comply with legal obligations, and improve the quality of our services and website experience.
3. Legal Basis and Business Use
Reflyp processes information on the basis of consent, legitimate business interest, contractual necessity, legal compliance, and fraud prevention. Information submitted through our website may be used to contact prospective or existing trade partners regarding quotations, supply matching, account validation, quality clarification, payment follow-up, or service updates.
4. Sharing of Information
We may share information with logistics partners, payment service providers, IT vendors, CRM platforms, compliance consultants, auditors, and government or regulatory authorities where required. We do not sell personal data. Information is shared only to the extent reasonably necessary to support business operations, security, recovery actions, dispute handling, or legal compliance.
5. Data Security and Retention
Reflyp uses commercially reasonable safeguards to protect business information against unauthorized access, misuse, loss, or disclosure. Records may be retained for as long as required for tax, accounting, dispute resolution, regulatory, contractual, warranty, and anti-fraud purposes. Retention periods may vary based on transaction history and legal obligations.
6. Cookies and Analytics
Our website may use cookies, server logs, and similar technologies to measure traffic, remember preferences, improve performance, and detect misuse. For more detail, please review our Cookie Policy.
7. Your Rights
Subject to applicable law, business users may request access to certain information, correction of inaccurate records, or restriction of certain processing. Some requests may be limited where retention is required for invoicing, compliance, audit, fraud prevention, or contractual obligations.
8. Cross-Border Processing
Some service providers engaged by Reflyp may process data on infrastructure located outside India. Where this occurs, we take reasonable steps to ensure appropriate handling and confidentiality measures consistent with business and legal requirements.
9. Contact
Privacy-related requests may be sent to sales@reflyp.com. Official notices may also be directed to Reflyp Technologies Pvt. Ltd., 3rd Floor, 175 2nd Main Road, Indiranagar Stage 2, Bengaluru, Karnataka 560038, India.