Shipping Policy
Reflyp coordinates shipping for B2B smartphone orders through approved logistics and courier partners. Dispatch arrangements may vary based on order size, destination, insurance instructions, product type, and commercial terms agreed with the buyer.
1. Dispatch Timelines
Dispatch timelines are indicative and depend on payment confirmation, batch readiness, documentation completion, and operational clearance. Reflyp may split orders into multiple consignments where this supports safer or faster fulfillment.
2. Packaging Standards
Devices are packed using commercially reasonable protective methods suitable for pre used smartphone transport. Larger lots may be sorted by batch, grade, and invoice reference to support receiving accuracy.
3. Delivery Scope
We support shipment coordination across India subject to serviceable pin codes and carrier availability. Buyers may request self-pickup, third-party logistics coordination, or specific routing subject to prior approval.
4. Risk and Transit Claims
Risk transfer may depend on the agreed commercial arrangement. Buyers must inspect outer packaging at delivery and notify Reflyp within 24 hours of any shortage, tampering, or visible transit damage, with supporting photos and shipment details.
5. Delays
Transit delays caused by weather, regulatory restrictions, force majeure, carrier backlogs, local disruptions, or inaccurate consignee details may occur. Reflyp will make reasonable efforts to coordinate status updates but is not liable for delays outside its direct control.
